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98prk FAQ
All Your Questions Answered

Whether you are just getting started or are a regular player, this FAQ page covers everything you need to know about your 98prk account — deposits in PKR, withdrawals, cricket and PSL betting, the mobile app, live casino, bonuses and responsible gaming.

JazzCash & Easypaisa Cricket & PSL Betting Mobile App Help Account Security
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PKR
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Jump straight to the category you need — each section is packed with practical answers written specifically for Pakistani players.

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Account & Registration

How to create an account, verify your identity, update your details, reset your password and manage your 98prk profile from registration through to active play.

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Deposits & Payments

Everything about depositing PKR via JazzCash, Easypaisa, Raast, bank transfer and mobile wallets — minimum amounts, processing times and what to do if a deposit does not arrive.

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Withdrawals

How to request a withdrawal, which payment methods are supported, how long it takes and what documents might be needed before your PKR reaches your JazzCash or bank account.

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Sports Betting & Cricket

How cricket betting works on 98prk, understanding PSL and T20 markets, placing live bets, cashing out, reading odds and resolving any query about your sports bets.

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Mobile App

How to download and install the 98prk app, login issues on mobile, supported Android and iOS versions, app update queries and getting the best performance on a Pakistani mobile network.

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Responsible Gaming

Setting deposit and loss limits, taking a break from the platform, self-exclusion options, understanding the 18+ age requirement and keeping your betting within a healthy budget.

All Questions

Account & Registration

Creating a 98prk account is straightforward and takes only a couple of minutes. Visit the Register page and fill in your mobile number or email address, choose a secure password and confirm you are 18 or above. Once your basic details are submitted, you may be asked to verify your mobile number via a one-time OTP. After verification your account is active and you can make your first PKR deposit and start betting on cricket, PSL and live casino straight away.

No. Each player is permitted one account only. Registering multiple accounts is against the Terms and Conditions and may result in all associated accounts being suspended and any balances being forfeited. If you are having trouble accessing your existing account — for example due to a forgotten password or locked account — contact support rather than creating a new one. The support team can help you recover access to your original account with your PKR balance and betting history intact.

Go to the Login page and use the forgot password option. An OTP or reset link will be sent to your registered mobile number or email. Follow the steps to set a new password. Make sure your new password is unique — do not reuse your JazzCash PIN, phone unlock code or any password you use on other apps. If your registered contact details are no longer accessible, reach out to support with any account information you have so they can verify your identity and help you regain access safely.

Log in to your account and go to the profile or account settings section. From there you can request a change to your registered mobile number or email. For security reasons, this change usually requires OTP verification on both the old and new contact detail. Keeping your contact details up to date is important — your OTP for login and password resets is sent to your registered mobile, so an outdated number could lock you out of your account.

You must be at least 18 years old to register and hold an account on 98prk. This is a strict requirement and applies to all players regardless of location within Pakistan. If it is found that an account has been registered by someone under 18, that account will be closed and any balance may be withheld. We encourage all players to use the platform responsibly and to visit the Responsible Gaming page for tools and guidance on keeping your betting in check.

Deposits & Payments

98prk supports several PKR payment methods that are popular and accessible across Pakistan. These include JazzCash, Easypaisa, Raast, direct bank transfer and standard debit or credit cards. Mobile wallets are the most commonly used method because they are fast and widely available on Pakistani mobile networks. All deposits are processed in PKR so there is no currency conversion and no extra fees on your end for the transfer itself.

The minimum deposit on 98prk is kept low to make sure players of all budgets can participate. The exact minimum can vary depending on the payment method you choose — JazzCash and Easypaisa transfers typically have a lower minimum than a bank transfer. You can check the current minimum amounts in the deposit section of your account dashboard once you are logged in. All amounts are displayed clearly in PKR before you confirm the transaction.

JazzCash and Easypaisa deposits typically credit to your 98prk account within a few minutes — often under five minutes during normal hours. Raast transfers are also generally quick. Bank transfers can take longer depending on your bank and the time of day, sometimes up to a few hours. If your deposit has not appeared after a reasonable amount of time, take a screenshot of the successful payment confirmation from your banking app and contact support with the details and transaction reference.

First, wait at least 15 to 20 minutes as there can occasionally be a short processing delay. If the balance still has not updated, take a screenshot of the transaction confirmation from your JazzCash app showing the amount, transaction ID and timestamp. Then contact 98prk support and share these details. The team can trace the payment on their end and manually credit your balance if the transaction is confirmed. Do not attempt a second deposit until the first has been resolved to avoid duplicating the amount.

Withdrawals

Log in to your account, go to the Withdrawal section and select your preferred payment method — JazzCash, Easypaisa, Raast or bank transfer. Enter the amount you want to withdraw in PKR and confirm the request. The funds are sent to the same payment method you deposited with in most cases. Make sure your linked account details are correct before confirming, as incorrect account numbers can cause delays.

Withdrawal processing times depend on the method chosen. JazzCash and Easypaisa withdrawals are usually processed within a few hours on business days. Bank transfers may take one to two business days. Processing times can be slightly longer during busy periods such as major PSL match days. If your withdrawal has not arrived within the expected timeframe, log in and check the status in your transaction history. If it shows as processed on the 98prk side, contact your bank or mobile wallet provider to check their end.

Yes, both minimums and maximums apply and they vary by payment method. The exact limits are shown in the withdrawal section of your account in PKR before you confirm. These limits are in place to keep transactions manageable and secure. If you need to withdraw an amount above the standard maximum, contact the support team — larger amounts may require additional verification steps before processing.

Common reasons for a declined withdrawal include incomplete account verification, unmet bonus wagering requirements, entering incorrect payment details or attempting to withdraw to an account name that does not match your 98prk registration. Check your transaction history for a reason code. If a bonus was recently credited, you may need to meet the wagering requirements before withdrawing. If your account details are incomplete, finish the verification process first. For anything unclear, contact support with your transaction reference.

Sports Betting & Cricket

98prk covers a wide range of cricket betting markets including Pakistan Super League (PSL) matches, T20 internationals, one-day internationals and Test matches involving Pakistan. Markets available include match winner, top batsman, top bowler, total runs, total sixes, method of dismissal, over-by-over runs, player of the match and many more. Live in-play markets are available during matches so you can place bets while the game is in progress with odds updating ball by ball. Visit the Sports section for a full list of active markets.

Make sure you are logged in and have a PKR balance available. Go to the Sports section and look for matches marked as LIVE. Select the match, choose your market and click on the odds you want to back. Your bet slip will appear — enter your stake in PKR and confirm. In-play odds change quickly so once you confirm a bet it is placed at the displayed odds at that moment. If the odds have moved between your click and confirmation, you will be shown the updated odds before the bet is finally accepted.

If a match is abandoned before a result can be determined — for example due to rain, bad light or other reasons — most bets on that match are voided and your stakes are returned to your PKR balance. However, specific rules can vary by market. For example, some player-specific markets may be settled if the player has already participated in enough of the game. The exact settlement rules are shown in the terms for each market. Check your settled bets section after an abandoned match to see how your bets were handled.

Yes. While cricket and PSL are the primary focus for Pakistani players, 98prk also covers football — including major leagues and international tournaments — as well as esports titles. This means you can bet on football match results, goal markets and tournament outright winners alongside your cricket bets. Esports coverage includes popular titles with dedicated markets. All sports and esports bets are settled in PKR. Browse the Betting section to see what is currently available.

Mobile App

The 98prk app is available as a direct APK download for Android. Visit the Download page from your phone's browser for the download link. Before installing, you may need to allow installation from unknown sources — go to your phone's Settings, then Security or Privacy, and enable "Install unknown apps" for your browser. Once downloaded, tap the APK file to install. The app works on most Android phones running Android 6 or later and is optimised for Pakistani mobile networks including Jazz, Zong, Telenor and Ufone.

Visit the App page for the latest information on iOS availability. Regardless of device, the 98prk mobile website is fully optimised for iPhone browsers and provides the same betting experience as the app — cricket markets, PSL live betting, deposits in PKR and casino games all work through the Safari or Chrome mobile browser on iPhone without any installation required.

Start by clearing the app's cache — go to Settings > Apps > 98prk > Clear Cache. If that does not help, try uninstalling the app and downloading the latest version from the Download page. Make sure your Android version is 6 or above. Crashes can also sometimes be caused by a weak mobile data connection — try switching between mobile data and Wi-Fi or restarting your router. If the app still misbehaves after a fresh install, contact support and tell them your phone model and Android version so they can investigate further.

Responsible Gaming

Log in and go to your account settings. Under the responsible gaming or limits section you can set a daily, weekly or monthly deposit limit in PKR. Once a limit is set it takes effect immediately. Lowering a limit also takes effect immediately; increasing a limit may require a short waiting period to give you time to reconsider. Setting a realistic deposit limit before you start each betting session is one of the most effective ways to keep your spending in check. For more tools, visit the Responsible Gaming page.

Yes. 98prk provides a self-exclusion option that lets you temporarily or permanently restrict access to your account. A cooling-off period can range from a few days to several weeks, while a full self-exclusion closes your account for an extended period. During self-exclusion you will not be able to log in, deposit or place bets. If you feel your betting is becoming a problem or is affecting your daily budget and routine, using this feature is a responsible step. Contact support or use the account settings to activate it — the team will action your request promptly.

A few practical habits make a big difference. Always decide on a maximum budget in PKR before you start — money you are comfortable losing as entertainment. Never chase losses by depositing more to try to recover. Take regular breaks during long sessions, particularly during multi-hour PSL match days. Keep track of your deposit and withdrawal history so you always know your net position. Betting should be enjoyable, not stressful. If it stops feeling like fun, that is a clear signal to step back. Full guidance is available on the Responsible Gaming page.

Using This FAQ — Tips for Pakistani Players

This FAQ page is updated regularly to reflect the most common questions from Pakistani players on 98prk. Whether you are searching for help with a JazzCash deposit that has not arrived, trying to understand how PSL betting markets work, or looking for guidance on setting up the mobile app on your Android phone, the answers above cover the practical situations that come up most often.

If your question is not covered here, the categories above are a good starting point — each one is focused on a specific part of the platform so you can find relevant answers quickly without reading through everything. The account and registration section covers the basics of getting started, while the deposits and withdrawals sections handle the most common payment queries in PKR.

Quick tip: Before contacting support, check your transaction history in your account dashboard. Most deposit and withdrawal queries can be resolved by finding the transaction reference number — it makes it much faster for the support team to locate and resolve your issue.

Cricket, PSL and Sports Betting — What Pakistani Players Ask Most

The sports betting questions on this page reflect what Pakistani players actually search for and ask about. Cricket dominates — PSL match betting, T20 internationals and questions about how odds work on specific markets are the most common topics. Understanding how live in-play betting works during a PSL match, and what happens if a match is washed out or abandoned, are the two questions that come up most often during the PSL season.

Football and esports are also covered in the betting section of 98prk and both have their own dedicated markets. If you are new to sports betting in general, a helpful first step is simply exploring the markets available in the Sports section before placing any bets — getting familiar with how odds are displayed and what each market means will make your first few bets much more comfortable.

Remember: All betting on 98prk is strictly for adults aged 18 and above. Keep your sessions within a planned budget and treat betting as a form of entertainment, not a source of income.

Still Have a Question?

If you have gone through the FAQ and still cannot find what you are looking for, the 98prk support team is available to help. When contacting support, having the following information ready will speed things up considerably: your registered mobile number or email, the transaction reference for any payment issue, the date and approximate time of the issue, and a brief description of what happened. The more detail you can provide, the faster your query will be resolved.

For new players still deciding whether to join, the Register page walks you through account creation step by step. For players who already have an account, head to the Login page to get back to your cricket bets, PSL markets and live casino games in PKR.

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If you cannot find your answer in the FAQ, the 98prk support team is ready to assist Pakistani players with any account, payment or betting query.

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Account Safety Tips
  • Use a unique password not shared with other apps
  • Enable OTP two-factor authentication
  • Never share your password or OTP with anyone
  • Log out on shared or public devices
  • Keep your registered mobile number active

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18+ only. Please bet responsibly. Read our Responsible Gaming guidelines before playing.